Legal
Privacy Policy
Last updated: January 1, 2024
Rooter Guy Plumbing & Septic is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard personal information obtained through our website and service interactions.
Information We Collect
We collect personal data such as name, phone number, email address, and service details when you request a quote or contact us. This includes IP addresses and device information for technical support and fraud prevention.
How We Use Your Information
Information is used to process service requests, schedule appointments, provide estimates, and follow up on completed work. We may also use data to improve services and send relevant updates with your consent.
Data Sharing and Third Parties
We do not sell your personal information. Data may be shared with contractors, inspectors, or service partners strictly under confidentiality agreements when required for service delivery.
Security Measures
All data is stored on encrypted servers with restricted access. We implement firewalls, multi-factor authentication, and regular audits to prevent unauthorized access and data breaches.
Cookies and Tracking Technologies
We use cookies to enhance website functionality, analyze traffic patterns, and personalize your experience. You may disable cookies via your browser settings.
Your Rights
You may request access, correction, or deletion of your personal data. Contact us via email to exercise your rights under applicable data protection laws.
Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy periodically. The latest version will be posted on our website with the effective date. Continued use of our services constitutes acceptance.